"The biggest problem facing Business Owners is that they don't know what their biggest problem is. If you find yourself stuck between slowing sales, staff turnover, and less than happy customers, what do you do about it? Everything seems urgent -- but it's just not possble tofix  all of them at once.  What do you get? That feeling like a dog chasing it's tail only to find that there is more tail chasing queued up waiting for your attention not allowing you time to work out WHAT you should be working on RIGHT NOW!."

IAN LANE